Journalism

Applying Solidarity Reporting to Coverage of Afgha...

September 15, 2021

Learn about how journalists can apply solidarity journalism to coverage of Afghanistan. Read More
Applying Solidarity Reporting to Coverage of Afghanistan

5 Ways to Connect with Local Communities

September 15, 2021

Five strategies for connecting with local communities that come directly from speaking with people who feel the media can do better to reach them. Read More
5 Ways to Connect with Local Communities

How Partisanship Affects Fact-Checking on Facebook

August 23, 2021

Research shows that Democrats and Republicans are susceptible to believing misinformation about candidates from the opposing party and that Democrats and Republicans respond differently to fact checks. Read More
How Partisanship Affects Fact-Checking on Facebook

How Local Newsrooms Can Better Connect with Conser...

August 16, 2021

The Center for Media Engagement partnered with Trusting News and 27 local newsrooms to investigate how news organizations can help bridge the divide between the media and American conservative and…
How Local Newsrooms Can Better Connect with Conservative and Right-Leaning Audiences

How a Local Opinion Page Can Slow Polarization

July 22, 2021

By emphasizing local identity instead of partisan identity, local newspapers can help slow the rising tide of polarization. Read More
How a Local Opinion Page Can Slow Polarization

How Newsrooms Can Help Bridge Divides: Lessons fro...

July 8, 2021

Learn from a panel of experts on how newsrooms can better understand their communities and humanize those with diverse views by using the principles of connective democracy. Read More
How Newsrooms Can Help Bridge Divides: Lessons from SXSW 2021

How to Connect with Disinvested Local News Audienc...

July 7, 2021

The Center for Media Engagement partnered with the Dallas Free Press to explore how Dallas residents perceive local media and how they think that media can better serve their communities.…
How to Connect with Disinvested Local News Audiences
offensive comments

How the Public Views Deletion of Offensive Comment...

June 16, 2021

The Center for Media Engagement teamed up with researchers in three countries to examine how the public perceives comment deletion and the moderators who do it. Read More
How the Public Views Deletion of Offensive Comments

Technology’s Impact on Political Knowledge and Par...

May 28, 2021

The Digital Media Research Program in the Moody College of Communication sought to gain a more in-depth understanding of communication technology’s impact on political knowledge and participation. Read More
Technology’s Impact on Political Knowledge and Participation
contentious issues

What Americans Know and Don’t Know about Con...

May 20, 2021

We asked adults about a range of hot-button issues to find out how much the American public knows about contentious political issues. Read More
What Americans Know and Don’t Know about Contentious Issues

Cable News is Politicizing Coronavirus Coverage

April 19, 2021

Throughout the coronavirus pandemic, television news has served as a crucial source of information for Americans. In fact, many networks saw record ratings during the crisis. News coverage not only…
Cable News is Politicizing Coronavirus Coverage

Journalist Engagement in Facebook Comments: Try Ac...

March 24, 2021

We tested journalist responses to Facebook comments on news stories in order to find out which responses led to more positive perceptions regarding the news outlets and its comment moderation.…
Journalist Engagement in Facebook Comments: Try Acknowledging Commenters’ Emotions

What Americans Know and Don’t Know about Fac...

March 3, 2021

The Center for Media Engagement asked American adults to answer questions about how platforms like Facebook and Google operate. The answers we received revealed important gaps in what the American…
What Americans Know and Don’t Know about Facebook and Google

How to Signal Trust in a Google Search

January 27, 2021

The Center for Media Engagement tested several versions of a Knowledge Panel — a search sidebar that provided information about a news outlet — to see which elements affected trust.…
How to Signal Trust in a Google Search

What We Learned in 2020 – And How It Can Help News...

January 13, 2021

Ten takeaways from our research that can help newsrooms and journalists tackle challenges in the year ahead.  Read More
What We Learned in 2020 – And How It Can Help Newsrooms In the Year Ahead

Civic Signals: The Qualities of Flourishing Digita...

January 12, 2021

Discussions of digital space often focus on eliminating troubling content or improving the user-friendliness of the design. We’re proposing that digital spaces, like the physical spaces we inhabit, should use public-friendly design.…
Civic Signals: The Qualities of Flourishing Digital Spaces

What Comment Sections Mean to Newsrooms

December 30, 2020

Though it may be tempting to turn them off when conversations turn argumentative or when the task of moderating becomes a burden, the decision could end up cutting down on…
What Comment Sections Mean to Newsrooms

Cable and Nightly Network News Coverage of Coronav...

December 17, 2020

The public frequently turns to television news for updates on the coronavirus pandemic — but not all viewers are getting the same story. Our report shows stark coverage differences across…
Cable and Nightly Network News Coverage of Coronavirus

Coronavirus Coverage in Chicago

December 10, 2020

The Center for Media Engagement examined how Chicago newsrooms covered coronavirus on Facebook. Read More
Coronavirus Coverage in Chicago

A Reflection on the Media in 2020

December 9, 2020 @ 6:30pm - 7:30pm
Join Us: “A Reflection on the Media in 2020” with David Fahrenthold, Arthel Neville, and Dan Rather Read More
A Reflection on the Media in 2020

News Distrust Among Black Americans is a Fixable P...

November 18, 2020

The Center for Media Engagement asked Black Americans how news organizations can better cover their communities to help bridge the divide between them and the media. Read More
News Distrust Among Black Americans is a Fixable Problem

Press Freedom in the Age of Alternative Facts

November 19, 2020 @ 3:30pm - 4:30pm
David McCraw will draw on his experiences as a lawyer and as the Deputy General Counsel for The New York Times to explore the ethical challenges awaiting journalists and the…
Press Freedom in the Age of Alternative Facts

News Comments: What Happens When They’re Gon...

October 21, 2020

We worked with 24 Gannett-owned newsrooms and Coral by Vox Media to engage in the most ambitious test to-date of what comment sections mean to news sites. Read More
News Comments: What Happens When They’re Gone or When Newsrooms Switch Platforms

Helping Audiences Find Common Ground

October 9, 2020

Political divides are pushing coworkers, friends, and families apart. Newsrooms can help people find common ground by sharing these strategies for approaching difficult discussions. Read More
Helping Audiences Find Common Ground

Want to Inform People About Registering to Vote? K...

October 1, 2020

The Center for Media Engagement teamed up with the Annette Strauss Institute for Civic Life to examine how news organizations can best communicate information about how to register to vote.…
Want to Inform People About Registering to Vote? Keep It Simple

Being Compassionate with Yourself May Help Bridge ...

September 17, 2020

Being able to form relationships with people you disagree with or viewing them with compassion is not easy. In this study, the Center for Media Engagement wanted to find out…
Being Compassionate with Yourself May Help Bridge Political Divides

Finding Common Ground: Habits that May Help

August 30, 2020

As politics continue to push Americans further apart, it can be difficult to find common ground. The Center for Media Engagement wanted to see what habits are common in people…
Finding Common Ground: Habits that May Help

Chicago Media Mapping

August 20, 2020

In an analysis of local Chicago news coverage, the Center for Media Engagement found that the media mentioned Chicago’s North / Downtown region more frequently than the West and South…
Chicago Media Mapping

Coronavirus Coverage: The Effects of Headlines and...

August 13, 2020

Coronavirus news can be overwhelming. To determine if newsrooms can help counteract the fatigue, the Center for Media Engagement tested the effects of three types of headlines and two types…
Coronavirus Coverage: The Effects of Headlines and Images on Facebook

Adding Humanizing Details to News Articles Produce...

August 6, 2020

The Center for Media Engagement wanted to know whether adding humanizing details about people when reporting on controversial political issues could help bring readers together across lines of difference and…
Adding Humanizing Details to News Articles Produces Mixed Results

4 Steps To Help Build Trust with TV News Audiences

August 5, 2020

Based on focus group findings, we share four steps newsrooms can take while writing stories to help build trust. Read More
4 Steps To Help Build Trust with TV News Audiences
People Who Disagree with You Politically

How to Talk to People Who Disagree with You Politi...

July 30, 2020

How can you communicate with people you disagree with politically? This report reveals five strategies you can use. Read More
How to Talk to People Who Disagree with You Politically

Coronavirus Coverage: Adapting to Changing Audienc...

July 8, 2020

As people adjust to the ongoing presence of coronavirus in everyday life, their appetites for news stories on the subject are changing Read More
Coronavirus Coverage: Adapting to Changing Audience Needs

Gaining Trust in TV News

June 30, 2020

The Center for Media Engagement examined how TV news stations can increase trust by including certain elements in a story. Read More
Gaining Trust in TV News

Covering Coronavirus: How Audience Needs are Chang...

May 26, 2020

The Center for Media Engagement took a snapshot of local news’ Facebook posts and public perceptions of local coverage of the coronavirus pandemic and compared it with coverage and public…
Covering Coronavirus: How Audience Needs are Changing and How Newsroom Coverage Compares

The Coronavirus Coverage Audiences Want

April 13, 2020

A coverage snapshot that can help newsrooms identify where coverage overlaps with viewer appetite—and where there are opportunities to provide more of the stories viewers want. Read More
The Coronavirus Coverage Audiences Want

Covering Coronavirus: A Snapshot of the Informatio...

April 1, 2020

The Center for Media Engagement took a snapshot of the stories local newspaper and broadcast news outlets posted to Facebook on March 23, 2020. On the same day, we launched…
Covering Coronavirus: A Snapshot of the Information People Want and What Local Newsrooms are Reporting

Newsroom Tips for Covering Coronavirus

March 19, 2020

Newsroom resources are likely strained as coronavirus updates keep coming in. Here are 5 research-backed ideas to help you connect with your audience. Read More
Newsroom Tips for Covering Coronavirus

Race, Gender, and Toxicity Online Plenary Roundtab...

April 25, 2019 @ 8:00am - 5:00pm
Dr. Zizi Papacharissi (University of Illinois-Chicago), Dr. Lisa Nakamura (University of Michigan), Dr. Catherine Knight Steele (University of Maryland), Dr. Gina Masullo (The University of Texas at Austin) // April 25th, 2019 //…
Race, Gender, and Toxicity Online Plenary Roundtable

Devaluing The News: How People Appropriate Journal...

April 11, 2019 @ 8:00am - 5:00pm
Dr. Pablo J. Boczkowski (Northwestern University) // April 11th, 2019 // 12:00pm-1:30pm // Jesse H. Jones Communication Center (CMA) 5.136 The Center for Media Engagement Speaker Series promotes discussion about…
Devaluing The News: How People Appropriate Journalistic Content

Understanding News Avoidance: Perceptions About Au...

April 5, 2019 @ 8:00am - 5:00pm
Dr. Benjamin Toff (University of Minnesota) // April 5th, 2019 // 12:00pm-1:30pm // Belo Center for New Media (BMC) 5.102 The Center for Media Engagement Speaker Series promotes discussion about…
Understanding News Avoidance: Perceptions About Audiences

Challenges to the News-Information-Democracy Narra...

March 28, 2019 @ 8:00am - 5:00pm
Dr. Esther Thorson (Michigan State University) // March 28th, 2019 // 5:00pm-6:15pm // Belo Center for New Media (BMC) 3.206 The Center for Media Engagement Speaker Series promotes discussion about…
Challenges to the News-Information-Democracy Narrative

Making Politics Go Viral (Like Puppies): CME SXSW ...

March 10, 2018 @ 8:00am - 5:00pm
March 10th, 2018 // 5:00pm-6:00pm // JW Marriott Austin Donald Trump and other politicians are using social media to bypass the media and get their message straight to the public.…
Making Politics Go Viral (Like Puppies): CME SXSW Panel

CME Social Media Summit

November 11, 2016 @ 8:00am - 5:00pm
November 11th, 2016 // 11:00am-4:00pm // Belo Center for New Media (BMC) 2.106 There’s no question that social media has forever changed the way news organizations connect with their audiences.…
CME Social Media Summit

Rebuilding Democracy in Texas: Screening and Discu...

October 22, 2019 @ 8:00am - 5:00pm
October 22nd, 2019 // 6:00pm-8:30pm // Texas Union Theatre The machinery of American democracy is broken: Districts are rigged to keep power entrenched. Increasing numbers of citizens are denied access…
Rebuilding Democracy in Texas: Screening and Discussion

Reporter Bios Alone Aren’t Enough to Boost T...

February 27, 2020

Providing reporter bios on a news website is a common practice. The Center for Media Engagement has already shown that reporter bios, when used in combination with other trust strategies,…
Reporter Bios Alone Aren’t Enough to Boost Trust

Transparency is Great…If Readers Notice

February 15, 2020

We teamed up with McClatchy to test whether a card that shows how and why a story was written can help demonstrate transparency and build trust. Read More
Transparency is Great…If Readers Notice

Testing Behind the Story Cards

January 30, 2020

We explored whether the placement of the Behind the Story card on a news organization’s website affects readers’ recall of the card and trust in news. Read More
Testing Behind the Story Cards

10 Newsroom Lessons We Learned in 2019

December 19, 2019

10 Newsroom Lessons We Learned in 2019. Read More
10 Newsroom Lessons We Learned in 2019

What People Want in a News Story

December 18, 2019

What questions do readers have about your stories? Taking their answers into account during the reporting process can better connect readers to your content and build trust. Read More
What People Want in a News Story

Images That Generate Clicks Among Both Liberals an...

December 17, 2019

  The Center for Media Engagement partnered with ProPublica to determine if news story headlines and images can be crafted in ways that appeal to both liberals and conservatives. We…
Images That Generate Clicks Among Both Liberals and Conservatives

Story Labels Alone Don’t Increase Trust

December 1, 2019

Many newsrooms add a label like news, analysis, opinion, or sponsored content to stories. But do readers actually notice these labels? And do the labels help increase trust? Read More
Story Labels Alone Don’t Increase Trust

5 Keys to Powerful Solutions Journalism

November 10, 2019

We know solutions journalism can make people feel more informed, optimistic, and engaged in an issue. But what is it about solutions journalism that makes them feel this way?   Read More
5 Keys to Powerful Solutions Journalism

Social Media: The Good, The Bad, and How Platforms...

November 7, 2019

As part of the Civic Signals initiative, the Center for Media Engagement is releasing an excerpt from a series of reports aimed at achieving more public-friendly digital spaces. Read More
Social Media: The Good, The Bad, and How Platforms Can Do Better

What People Want to Know About the News

October 31, 2019

Knowing what readers want out of a story – or what they think newsrooms often fail to address – provides an opportunity to increase trust. Read More
What People Want to Know About the News

Story Labels Alone Don’t Increase Trust

October 3, 2019

The Center for Media Engagement wanted to find out if labeling news stories (using labels such as news, analysis, opinion, or sponsored content) increases trust. Read More
Story Labels Alone Don’t Increase Trust

The Keys to Powerful Solutions Journalism

August 22, 2019

  Solutions journalism offers comprehensive coverage of an issue by proposing solutions rather than just focusing on the problem. The Center for Media Engagement set out to determine how certain…
The Keys to Powerful Solutions Journalism

Are You Checking On Your Comment Moderators?

August 1, 2019

As more news organizations turn to moderators (or their own journalists or employees) to take on the comments section, it’s important to know how the job is affecting those performing…
Are You Checking On Your Comment Moderators?

Moderating Uncivil Comments Hurts Trust In News

July 18, 2019

The Center for Media Engagement’s previous research showed that uncivil comments can taint the perception of a news site. Now, we look at how those comments affect the moderators of…
Moderating Uncivil Comments Hurts Trust In News

Politicians Behaving Badly: Why Covering the Story...

May 22, 2019

Covering the latest outrageous political story could hurt the credibility of your news organization. Read More
Politicians Behaving Badly: Why Covering the Story Could Backfire

Clickbait Content May Not Be Click-worthy

May 16, 2019

In today’s highly competitive digital environment, it can be tempting to turn to clickbait news. But covering news that emphasizes outrageous behavior by political leaders might actually backfire. Read More
Clickbait Content May Not Be Click-worthy

Want to Build Audience Trust? Try Using This Box

March 27, 2019

Audience trust is key to a newsroom’s success. But in this era of “fake news” and fading confidence in the media, it can be difficult to earn. Read More
Want to Build Audience Trust? Try Using This Box

Journalism Through Theater: How An Art Form Can In...

March 26, 2019

In our latest research, the Center for Media Engagement (CME) partnered with The Center for Investigative Reporting (CIR) and StoryWorks to examine how theater and journalism can be combined to…
Journalism Through Theater: How An Art Form Can Inform

Building Trust: What Works for News Organizations

February 26, 2019

The Center for Media Engagement’s new study aims to help news organizations build trust with their audiences. Read More
Building Trust: What Works for News Organizations

How Newsrooms Can Help Unite a Divided America

February 7, 2019

Bringing opposing groups together is a challenge, but it’s an important task the media needs to take on. Read More
How Newsrooms Can Help Unite a Divided America

Attacks in the Comment Sections: What It Means for...

January 24, 2019

In a new study, the Center for Media Engagement looked at how uncivil comments affect perceptions of a news site and ways journalists can address the problem. Read More
Attacks in the Comment Sections: What It Means for News Sites

Strategies for Gaining New Subscribers

January 18, 2019

Subscriptions, donations, and memberships are critical for many newsrooms’ business models. But what strategies work for gaining new subscribers? Read More
Strategies for Gaining New Subscribers

10 Newsroom Lessons We Learned in 2018

December 17, 2018

10 newsroom lessons we learned in 2018. Read More
10 Newsroom Lessons We Learned in 2018

How the Public, News Sources, and Journalists Thi...

November 16, 2018

This research project was led by the News Co/Lab at Arizona State University in collaboration with the Center for Media Engagement at The University of Texas at Austin. Together, we…
How the Public, News Sources, and Journalists Think about News in Three Communities

Making Strangers Less Strange

November 14, 2018

In the aftermath of the 2018 midterm elections, it is clear that our country is divided. This report reviews best practices from academics and journalists on how to bring diverse…
Making Strangers Less Strange

Using Links to Keep Readers on News Sites

September 26, 2018

Our research finds that audiences are more likely to click on links that use images in their layout, appear at the end of a page and reflect related content Read…
Using Links to Keep Readers on News Sites

Subscription Messages

September 5, 2018

With funding from the American Press Institute, CME researchers tested different engagement methods aimed at prompting new subscribers in three different newsrooms. Read More
Subscription Messages

News Awareness in Fresno, Kansas City, and Macon

August 24, 2018

Our researchers surveyed 4,584 people in three U.S. news markets and found that people generally read national news more, but they perceived local news somewhat more favorably. Nearly 90% felt…
News Awareness in Fresno, Kansas City, and Macon

Why We Really Need to Stop Saying Fake News

August 23, 2018

Exposure to the phrase “fake news” might matter more than exposure to fake news itself. Read More
Why We Really Need to Stop Saying Fake News

Political Coverage on Facebook

June 28, 2018

With the help of a national newsroom, we conducted 118 experiments on Facebook to test the success of different headlines, images, and status updates on Facebook. Read More
Political Coverage on Facebook

Women Journalists and Online Harassment

April 10, 2018

After interviewing 75 female professional journalists, researchers found that online harassment is a pressing issue that requires immediate attention. Read More
Women Journalists and Online Harassment

Online Quizzes and Interest in Political News

April 4, 2018

Our researchers found that online political quizzes increase people’s interest in political news and make them feel more knowledgeable about politics. Read More
Online Quizzes and Interest in Political News

A Progress Report: Media Engagement Through Theate...

February 14, 2018

In partnership with The Center for Investigative Reporting (CIR), we are analyzing how attitudes change based on seeing a play. This is a progress report on our first effort. (photo:…
A Progress Report: Media Engagement Through Theater

Chicago News Landscape

January 10, 2018

The Center for Media Engagement partnered with a local news organization, City Bureau, to explore attitudes towards, and preferences for, Chicago news media. Read More
Chicago News Landscape

Trust in Online News

December 12, 2017

The inclusion of Trust Indicators can result in higher opinions about the news organizations and journalists that use them, according to the Center for Media Engagement's research with the Trust…
Trust in Online News

Website Redesign

August 3, 2017

Redesigning a website's homepage could improve page views and time on page, according to a CME study that was conducted in conjunction with the launch of two news organizations' redesigned…
Website Redesign

Engaging News about Congress: Report from a News E...

April 25, 2017 @ 12:00am - 11:59pm
The Center for Media Engagement with the Agora Journalism Center at the University of Oregon partnered to host a regional news engagement workshop focused on engagement and political coverage. Read…
Engaging News about Congress: Report from a News Engagement Workshop

General Election News Coverage: What Engages Audie...

April 6, 2017

In the run-up to the 2016 general election, local news outlets focused less and less on coverage of issues, with coverage of corruption and scandal receiving more page views and…
General Election News Coverage: What Engages Audiences Down the Ballot

Comment Section Survey Across 20 News Sites

January 12, 2017

We partnered with 20 U.S.-based news organizations to conduct one of the largest-ever surveys of online news commenters. Read More
Comment Section Survey Across 20 News Sites

Social Media Summit

December 14, 2016 @ 12:00am - 11:59pm
CME hosted a Social Media Summit to discuss the experiences, benefits, and challenges of using social media. Read More
Social Media Summit

Mobile News Notifications

October 27, 2016

People who receive mobile news notifications more frequently visit the corresponding news applications. Read More
Mobile News Notifications

Primary Election Coverage: What Types of News Enga...

October 11, 2016

Do audiences engage more with news coverage of campaign strategy or issues? Read More
Primary Election Coverage: What Types of News Engage Audiences

How One Community Responded to Solutions Journalis...

September 20, 2016

In response to a newspaper series on the issue of poverty, the public tweeted more about poverty. The discussion, however, lasted only a short period. Read More
How One Community Responded to Solutions Journalism

Journalists and Online Comments

August 30, 2016

By interviewing working journalists, we learned that they do read the comments and respond to commenters. Read More
Journalists and Online Comments

Survey of News Editors and Directors

August 18, 2016

Our survey of news editors and directors offers a glimpse at current newsroom practices. Read More
Survey of News Editors and Directors

Investigating the Influence of “Clickbait...

August 9, 2016

We tested whether headlines written using varying levels of uncertainty prompt different reactions. Read More
Investigating the Influence of “Clickbait” News Headlines

A Digital News Snapshot: An Analysis of 25 of the ...

July 20, 2016

As news habits change, it's important to understand what is available for news audiences across various platforms. Read More
A Digital News Snapshot: An Analysis of 25 of the Top Sites Across Platforms

10 Things We Learned by Analyzing 9 Million Commen...

June 21, 2016

This report describes what we learned from analyzing 9,616,211 comments people posted to The New York Times website. Read More
10 Things We Learned by Analyzing 9 Million Comments from The New York Times

News Tools Workshop

June 19, 2016 @ 8:00am - 5:00pm
The Center for Media Engagement workshop -- the first to focus on news tools -- participants shared their experiences with using tools and brainstormed new tools to combat political polarization…
News Tools Workshop

Solutions Headlines

June 2, 2016

Solutions-oriented headlines yield a modest increase in clicks over non-solutions headlines, but other factors may also affect clicks. Read More
Solutions Headlines

Solutions Journalism & News Engagement

March 29, 2016

There are benefits to newsrooms using solutions-based journalism, but it is not a cure-all for audience engagement. Read More
Solutions Journalism & News Engagement

Survey of Commenters and Comment Readers

March 14, 2016

We describe the demographic makeup, attitudes, and behaviors of the people who comprise the online commenting world. Read More
Survey of Commenters and Comment Readers

The Current State of News Headlines

December 1, 2015

Headlines are the marquees of news stories. These short statements located at the beginning of an article frame the information that is to follow. They encapsulate a portion of the…
The Current State of News Headlines

Contemporary vs. Classic Design

July 27, 2015

There is a significant increase in page views and learning from articles when people browse a news website with a contemporary design compared to one with a classic, newsprint-style layout.…
Contemporary vs. Classic Design

Background Information & Facts

June 10, 2015

People are more willing to get involved in political discussion when they're provided with background information containing pro and con arguments. Read More
Background Information & Facts

How We Use Online Spaces

March 11, 2015

Through six focus groups, we learned that people prefer in-person discussions about politics rather than those that take place online, and are concerned that political discussion might lead to conflict.…
How We Use Online Spaces

Restructuring Comment Sections

January 30, 2015

There are several benefits - and limits - to using a three-column comment section as opposed to using a traditional one-column section. Read More
Restructuring Comment Sections

News Engagement Workshop – Princeton

December 15, 2014 @ 8:00am - 5:00pm
In October, the Center for Media Engagement hosted its second News Engagement Workshop, bringing together 11 digital news innovators to discuss current practices and future possibilities. Read More
News Engagement Workshop – Princeton

New Approaches to Comment Moderation

November 24, 2014

For three months, we attempted to code for incivility within online news comments in new ways. In this progress report, we share thoughts on what worked, what didn't, and what…
New Approaches to Comment Moderation

Journalist Involvement in Comment Sections

September 10, 2014

Uncivil comments decreased when a journalist interacted with online commenters. Read More
Journalist Involvement in Comment Sections

Improving Civil Discourse

September 10, 2014

We have partnered with the National Institute for Civil Discourse to research how to improve online discourse. We began by reviewing academic research on creating civil online spaces. In the…
Improving Civil Discourse

Solutions Journalism

June 2, 2014

We found that solutions-based reporting may be an effective journalistic tool that serves the needs of both audiences and news organizations, and that it has the potential to increase reader…
Solutions Journalism

News Engagement Workshop – Austin

April 16, 2014 @ 8:00am - 5:00pm
Ten digital news innovators recently came together to visit about current practices and future possibilities at a workshop hosted by the Center for Media Engagement. Read More
News Engagement Workshop – Austin

Analysis of News Sites

March 13, 2014

We examined 155 U.S. newspaper and television news websites to understand how they were using social media buttons, comment sections, online polls, lists of hyperlinks, and mobile version. Read More
Analysis of News Sites

Hyperlinks

September 18, 2013

Can hyperlinks be presented on a page in a way that prompts additional news use, as opposed to entertainment stories? And can hyperlinks be presented on a page in ways…
Hyperlinks

How Online Quizzes Can Benefit Newsroom Websites

September 18, 2013

Although polls can be engaging for site visitors, there are downsides. Quizzes help news audiences learn more in a fun and engaging way. Read More
How Online Quizzes Can Benefit Newsroom Websites

Social Media Buttons in Comment Sections

September 18, 2013

What if, instead of clicking a “Like” button, one could click “Respect”? Read More
Social Media Buttons in Comment Sections