Research

Improving Civil Discourse
September 10, 2014
We have partnered with the National Institute for Civil Discourse to research how to improve online discourse. We began by reviewing academic research on creating civil online spaces. In the coming months, we will conduct a series of focus groups to understand people's thoughts about discussing politics online. Read More

Solutions Journalism
June 2, 2014
We found that solutions-based reporting may be an effective journalistic tool that serves the needs of both audiences and news organizations, and that it has the potential to increase reader engagement. Read More

Analysis of News Sites
March 13, 2014
We examined 155 U.S. newspaper and television news websites to understand how they were using social media buttons, comment sections, online polls, lists of hyperlinks, and mobile version. Read More

Hyperlinks
September 18, 2013
Can hyperlinks be presented on a page in a way that prompts additional news use, as opposed to entertainment stories? And can hyperlinks be presented on a page in ways that encourage visitors to view editorial content from different political perspectives? Read More

How Online Quizzes Can Benefit Newsroom Websites
September 18, 2013
Although polls can be engaging for site visitors, there are downsides. Quizzes help news audiences learn more in a fun and engaging way. Read More

Social Media Buttons in Comment Sections
September 18, 2013
What if, instead of clicking a “Like” button, one could click “Respect”? Read More