News Trust

How to Signal Trust in a Google Search
January 27, 2021
The Center for Media Engagement tested several versions of a Knowledge Panel — a search sidebar that provided information about a news outlet — to see which elements affected trust.…

News Distrust Among Black Americans is a Fixable P...
November 18, 2020
The Center for Media Engagement asked Black Americans how news organizations can better cover their communities to help bridge the divide between them and the media. Read More

Gaining Trust in TV News
June 30, 2020
The Center for Media Engagement examined how TV news stations can increase trust by including certain elements in a story. Read More

Reporter Bios Alone Aren’t Enough to Boost T...
February 27, 2020
Providing reporter bios on a news website is a common practice. The Center for Media Engagement has already shown that reporter bios, when used in combination with other trust strategies,…

Testing Behind the Story Cards
January 30, 2020
We explored whether the placement of the Behind the Story card on a news organization’s website affects readers’ recall of the card and trust in news. Read More

What People Want to Know About the News
October 31, 2019
Knowing what readers want out of a story – or what they think newsrooms often fail to address – provides an opportunity to increase trust. Read More

Story Labels Alone Don’t Increase Trust
October 3, 2019
The Center for Media Engagement wanted to find out if labeling news stories (using labels such as news, analysis, opinion, or sponsored content) increases trust. Read More

Building Trust: What Works for News Organizations
February 26, 2019
The Center for Media Engagement’s new study aims to help news organizations build trust with their audiences. Read More

Trust in Online News
December 12, 2017
The inclusion of Trust Indicators can result in higher opinions about the news organizations and journalists that use them, according to the Center for Media Engagement's research with the Trust…
Moderating Uncivil Comments Hurts Trust In News
July 18, 2019