The Center for Media Engagement’s research on civility and quality discussion in comment sections will be released soon in the Journal of Computer-Mediated Communication.
In the article, “Changing Deliberative Norms on News Organizations’ Facebook Sites,” the CME team shares its research finding that news organizations can affect comment section norms by engaging directly with commenters.
The Journal of Computer-Mediated Communication is one of the top publications in its field.
To learn more about the Center for Media Engagement’s research on comment sections, visit mediaengagement.org/comment-sections.